MTN finally launches eSIM support for iPhones and Samsungs


eSIM is such a cool, important thing that it’s wild to use that MTN has taken this long to roll it out. Fortunately for everyone on a Samsung or an iPhone, MTN has announced that eSIM support is on the way alongside a host of tweaks and performances to the service. So what exactly is an eSIM? Well, it’s an embedded sim card that’s included in a compatible code that’s simply activated by scanning the card and having your eSIM profile downloaded onto the device.

“The digital journey of MTN customers takes another leap forward with the addition of embedded SIM (eSIM) connections on selected smartphones this month and the inclusion of eSIM connections for selected Apple smartwatches from 15 December 2020,” said MTN, according to MyBroadband.

So what devices support MTN’s eSIM?

Well, it’s a fairly comprehensive list of both Samsung devices and Apple iPhones. We’ve got the whole list of compatible devices right here:

  • iPhone XS
  • iPhone XS Max
  • iPhone XR
  • iPhone 11
  • iPhone 11 Pro
  • iPhone 11 Pro Max
  • iPhone SE 2
  • iPad 7
  • iPad 8
  • Samsung Galaxy Fold
  • Samsung Galaxy Note 20
  • Samsung Galaxy Note 20 Ultra
  • Samsung Galaxy S20
  • Samsung Galaxy S20+
  • Samsung Galaxy S20 Ultra
  • Samsung Galaxy Z Flip
  • Samsung Galaxy Z Fold 2

Oh, and if you plan on getting in on the iPhone 12 when that eventually launches in South Africa in December or a Samsung S30 in the future, don’t panic because both devices will support the MTN eSIM.

eSIMs are incredibly useful because they allow multiple SIM profiles on a single device. It’s great for folks who want multiple SIM cards but are stuck with phones that don’t cater to such purposes on the hardware front.

“This is ideal for anyone who may require an additional number for travel or business. You can store multiple contract profiles on a single device, switching between them with ease to manage your lifestyle,” said MTN executive for corporate affairs Jacqui O’Sullivan.

(Source: MyBroadband)


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I completed a Masters Degree just so someone might take my opinions seriously one day. Also writes about video games over at Critical Hit.


  1. Conrad Van Reenen on

    If you can even find a store that knows what an esim is

    But yes, glad to see they are finally bringing support for esims in as it is just the smarter way of managing your contracts

  2. Marimuthu Denzel on

    I have just been to an MTN store in Gateway Durban and they told be they activate my esim on my Samsung galaxy 3 watch as I didn’t purchase the watch from them .

  3. Been to MTN V&A Waterfront as well. They mentioned you can only link up a iPhone to a Apple watch if you take it on contract together. You cant purchase individually.

    Apple store at the V&A Waterfront mentioned that you can link up any cellular apple watch to your contract as long as the words TOP UP does not display in the contract name.

    Seems there is still lots to learn and advise around the esim in SA.
    I wanted to buy the Apple Series 6 Cellular but might just be a waste of money if i cant even use it.

  4. MTN Northgate wasted 40 minutes of my time trying to figure out how to activate an esim. when they finally figured out how to do it for an iphone they had started helping other customers and wanted me to wait until they finished helping other customers. I gave up and left. I need to add that no-one actually knew what an esim was

  5. Visited MTN in Pavilion to activate my esim was told only the call centres can do it. Spoke to 5 different consultants over 2 days at the MTN call centre and most didn’t even know what an esim is. Still not activated

  6. Pingback: Telkom announces eSIM support for smartphones » Stuff

  7. I have never seen a company as stupid as MTN in my life. no, none of the employees know shit. I don’t know what kind of company all the idiots are gathered in. These people don’t know about sim and don’t give QR code to MTN. Those who work at the same time always think that they are smarter. They do not know the information on their website and the employees do not believe this information. Or they’re just pretending to be really stupid. It is interesting that such a large company employs so many technology-disabled people. When I call their customer service by phone, they are stupid, and those in any mtn magazine are also stupid.

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