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Workplace surveillance sounds like the stuff of nightmares, but we are having to get used to it. In a sign of the times, the European Court of Human Rights has just ruled that a supermarket in Barcelona was entitled to fire employees after catching them stealing on CCTV cameras that they didn’t know were installed. This overturned a decision by the court’s lower chamber that the cameras had breached the employees’ human rights.

Robotics is rapidly being transformed by advances in artificial intelligence. And the benefits are widespread: We are seeing safer vehicles with the ability to automatically brake in an emergency, robotic arms transforming factory lines that were once offshored and new robots that can do everything from shop for groceries to deliver prescription drugs to people who have trouble doing it themselves.

In many ways, advanced technology is inherently complicated: If users want devices that can do incredible things, they need to deal with the complexity required to deliver those services. But the interfaces designers create often make it difficult to manage that complexity well, which confuses and frustrates users, and may even drive some to give up in despair of ever getting the darn things to work right.