Retail stores, in a bid to get more bodies into stores, are increasingly selling convenience in multiple forms. Case in point: Pick n Pay recently launched a Takealot counter at a Pick n Pay store in Table Bay Mall, Cape Town but that’s just the start. Takealot customers will soon be able to pick their orders up at Pick n Pay stores around the country. Once they’ve paid, of course. Customers will also be able to reserve a collection day.
“This is part of a pilot giving customers the huge convenience of picking up their non-food online orders while shopping for groceries,” says Pick n Pay.
Customers will be able to pick up reasonably small items during the stores’ operating hours.
It won’t Takealot to make you happy
The service offers online customers who don’t qualify for delivery or who lack a delivery location, the ability to shop online and conveniently pick their items up from a local store.
“A pick-up point is convenient for customers who aren’t available to wait for a delivery or for those living in areas that don’t qualify for delivery,” says Pick n Pay.
Pick n Pay’s partnership with online store Takealot seems to borrow a page from Pep Store’s Pexi delivery/collection service. But it’s not the only interesting move the grocery chain has made.
Last year, Pick n Pay and Takealot entered into a commercial services agreement that lead to the retail store launching on-demand deliveries to customers using Mr. D.
Read More: Pick n Pay launches grocery shopping through Mr D
Pick n Pay launched the pilot during the festive season in December last year. It plans to introduce Takealot counters in more stores in the coming weeks.
“We aim to run the pilot for three months to gauge the value it provides customers, but the results after two weeks are already very promising,” says Ansgar Pabst, Pick n Pay head of General Merchandise.