If you were looking for yet another reason to not use Cell C, look no further. Contract customers have been notified of incoming price increases, effective from 1 December. Post-paid customers are the main targets. Even those in the middle of their contract term.
Why? “[S]ustained inflationary pressures and rising input costs have meant price adjustments have become a necessity,” says Simo Mkhize, Cell C’s chief commercial officer. “Every effort has been made to keep the price increase as low as possible.”
Go for a hike
Most customers will only feel a 5 to 6% increase in prices, with one package going up by 20%. The letter sent out to customers explaining the hike mentions that Cell C’s subscriber agreement terms and conditions still apply.
“Customers that have deal packages will need to apply the percentage increase to their current bill amount and not the standard tariff price,” it says.
“In cases where you have subscribed to deal pricing, which may include a device, value-added services, and/or discounts; your bill amount may vary from the pricing reflected herein,” it said. “Your bill amount will be adjusted by the same effective percentage increase applied to the standard tariff plan.”