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Revenge of the moderators: Facebook’s online workers are sick of being treated like bots

Reports of Facebook moderators’ appalling working conditions have been making headlines worldwide. Workers say they are burning out as they moderate vast flows of violent content under pressure, with vague, ever-changing guidelines. They describe unclean, dangerous contractor workplaces. Moderators battle depression, addiction, and even post-traumatic stress disorder from the endless parade of hor...[Read More]

Unguarded comments by Mark Zuckerberg reveal Facebook’s ready to “fight”

Facebook will take it "to the mat and fight". This is what CEO Mark Zuckerberg said about any potential legal challenge from the government to break it up.

Can hiding likes make Facebook fairer and rein in fake news? The science says maybe

You may have read about – or already seen, depending on where you are – the latest tweak to Facebook’s interface: the disappearance of the likes counter. Like Instagram (which it owns), Facebook is experimenting with hiding the number of likes that posts receive for users in some areas (Australia for Facebook, and Canada for Instagram).

Under pressure to aid mental illnesses, Facebook is hiding how many people like a post

Having built its social media empire on the power of a like, Facebook is reaping the consequences of this online beauty contest.

The fightback against Facebook is getting stronger

Facebook leader Mark Zuckerberg recently took the unusual step of visiting lawmakers in Washington, including President Donald Trump in the White House. The reason? Congress’s anti-trust sub-committee has started demanding documents from Facebook and other big tech firms

Zao’s deepfake face-swapping app shows uploading your photos is riskier than ever

The effect is startlingly realistic and shows just how far this sort of “deepfake” technology has come. But it also highlights how great the risks have become of making your photos available online where anyone can use or abuse them – and the limitation of the law in dealing with this issue. One of the key problems...

Facebook finally asks for consent to scan your photos

This week, Facebook announced it’s rolling out its Facial Recognition settings to everyone. But there’s a catch. 

Technostress: how social media keeps us coming back even when it makes us unhappy

If you ever find yourself looking forward to a holiday because you’ll be able to switch off your smartphone then perhaps you’re suffering from social media “technostress”. The constant stream of messages, updates and content that social media apps deliver right to our pockets can sometimes feel like a social overload, invading your personal space and obliging you to reply in order to maintain frie...[Read More]

Instagram trialling a new messaging app called Threads – report

Instagram might be the most attractive member of the Facebook family but it could soon be joined by a hopefully-not-annoying younger sibling. Website The Verge has information on a new app in development, called Threads, that is tied to the influencer-populated service. 

Inventive teen used a smart fridge to tweet after her mother took away her phone

Kids these days, eh? Can’t even take away their smart devices, and they go ahead and access social platforms and tweet from smart-home devices

Regulating Facebook, Google and Amazon is hard given their bewildering complexity

With the rise of internet juggernauts Google, Facebook, Amazon and others, this insight seems obvious now. But over the past two decades, a fundamentally new business model emerged which even Castells had not foreseen – one in which attracting users onto digital platforms takes precedence over everything else, including what the user might say, do, or buy on that platform.

How Twitter is helping the Scots language thrive in the 21st century

Journalist Eve Livingston’s recent article for The Face examines the many social and cultural features of Scottish Twitter. But the fact it has provided a medium for written Scots language to evolve in a way that wasn’t possible before the advent of social media is equally fascinating.

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