Site icon Stuff South Africa

Terms and Conditions

Detailed description of goods and/or services

Stuff Group is a business in the publishing industry that published print and online content.

  1. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 1 days and delivery confirmed by way of digital download.

  1. Export restriction (Optional)

The offering on this website are available to South African clients only.

  1. Return and Refunds policy

The provision of goods and services by Stuff Group is subject to availability. In cases of unavailability, (Stuff Group will refund the

client in full within 30 days. Cancellation of orders by the client will attract a 0% administration fee.

  1. Customer Privacy policy

Stuff Group shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal

information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569 .

  1. Payment options accepted

Payment may be made via Visa and MasterCard.

  1. Card acquiring and security

Card transactions will be acquired for Stuff Group via PayGate (Pty) Ltd who are the approved payment gateway for all South African

Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the

website. Users may go to www.paygate.co.za to view their security certificate and security policy.

  1. Customer details separate from card details

Customer details will be stored by Stuff Group separately from card details which are entered by the client on PayGate’s secure site. For

more detail on PayGate refer to www.paygate.co.za.

  1. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is

South African Rand (ZAR).

  1. Responsibility

Stuff Group takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,

customer service and support, dispute resolution and delivery of goods.

  1. Country of domicile

This website is governed by the laws of South Africa and Stuff Group chooses as its domicilium citandi et executandi for all purposes under

this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

  1. Variation

Stuff Group may, in its sole discretion, change this agreement or any part thereof at any time without notice.

  1. Company information

This website is run by Stuff Group PTY based in South Africa trading as

Stuff Magazine and with registration number 2012/200569/07

(Director(s)/Member(s)/Owner(s)).

  1. Stuff Group contact details

Company Physical Address: 368 Jan Smuts Ave, Craighall Park

Email: sally@stuff.co.za

Telephone: +2711 889 0600

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