Author: Toby Shapshak

Toby Shapshak is editor-in-chief and publisher of Stuff, a Forbes senior contributor and a columnist for the Financial Mail and Daily Maverick. He has been writing about technology and the internet for 28 years and his TED Global talk on innovation in Africa has over 1,5-million views. He has written about Africa's tech and start-up ecosystem for Forbes, CNN and The Guardian in London. He was named in GQ's top 30 men in media and the Mail & Guardian newspaper's influential young South Africans. He has been featured in the New York Times. GQ said he "has become the most high-profile technology journalist in the country" while the M&G wrote: "Toby Shapshak is all things tech... he reigns supreme as the major talking head for everything and anything tech."

How do you solve a R1-billion a year credit card fraud problem? That R1bn – which is 77% of the overall R1.2bn card fraud recorded in 2021 – comes from online transactions, where some websites don’t require a second authorisation. These match global statistics for card fraud. If you’re Bank Zero, you build your own banking system from scratch and patent a system that prevents credit cards from being used without authorisation. It may not have solved the problem for the whole banking industry, but it has for itself. Since it launched 15 months ago, Bank Zero has had zero…

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This year has begun for Facebook as last year ended. Having been barred from buying the online database and gif-search engine Giphy last year, its CEO Mark Zuckerberg has discovered he can’t buy his way out of trouble as he did with Instagram and WhatsApp. The cause of his conundrum is that he can’t reinvent Facebook or Instagram, respectively, into a virtual reality (VR) app or TikTok. Both are floundering, and Facebook’s new holding company Meta, is bereft of ideas on how to keep them growing. Zuckerberg’s disastrous VR focus has seen him spend over $10 billion on it with…

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When I first started working on the Mail & Guardian’s website, the first news site in Africa, I had to learn to code HTML. HyperText Markup Language is the glue that holds the internet together – and makes those underlined blue links click through to another page. It was 1998 and internet publishing was in its infancy. Things like content management systems (CMS) for creating a database of stories and publishing them automatically were still in the future. WordPress – the most widely used publishing system – was still years away. Everything we did was manual. We wrote the stories…

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How much do you think access to your company is worth? More specifically, how much does it cost to break into your company? Just $2,100 (R36,000) in the Middle East, Turkey, and Africa (META) region says cybersecurity firm Kaspersky, reaching $4,000 (R70,000) globally. No wonder 1,270,617 user accounts were hacked in 2021-2022, according to the company’s research, after their devices were infiltrated and their details posted on the so-called Dark Web. This is the unseen internet beloved by criminals, drug dealers, CSM distributors, and other cyber criminals, who use these hard-to-find servers, chat forums, instant messaging services and sites to…

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The newest frontier in the fight against cyber criminals is identity, Nedbank’s Vickus Meyer tells Stuff Studios editor-in-chief Toby Shapshak. As South Africa has gotten more fibre and faster speeds, criminals are finding new ways to hack into companies and personal accounts, requiring new ways of keeping yourself safe, including multifactor authentication, adds Alan Dewaal Smit, a security expert from ITR Technology. Keep your identity safe Also available on Apple podcasts | Spotify | Google podcasts

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Podcasts are the new radio. They are an essential part of the media mix for any media company or media diet. We’ve been recording podcasts at Stuff for years, while I present T2S2, my own podcast where I speak to interesting people about interesting things. Scrolla.Africa, the brand-new mobile news service of which I am the chief commercial officer, has also launched its own podcast hosted by Jeremy Maggs and Scrolla’s political editor Zukile Majova. Unlike Stuff’s extremely accomplished director of audio Hans Baumgarten, I don’t have much training in audio equipment. Luckily, I don’t need it. We liked the…

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Changing consumer behaviour and a lack of storage means people are turning to so-called super apps like Nedbank’s Avo and Moya.app. Their apps provide more than one service – including messaging, news and a marketplace – and are increasingly popular. Lentell discusses how Moya.app has grown to 10 million customers, while Maharaj, who is the executive in the digital fast lane division, tells Stuff Studios editor-in-chief Toby Shapshak about the first super app launched by a bank, Avo. Also available on Apple podcasts | Google podcasts | Spotify

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Now that our smartphones have become the centre of our lives, the way we pay for things has completely changed. I was in New York in May and London in August and used my phone to pay for everything – as I have done for the last year at home. Nedbank’s executive for emerging innovations Chipo Mushwana and Payments Association of SA CEO Ghita Erling tell Stuff Studios’ editor-in-chief Toby Shapshak about current trends and developments. Also available on Apple podcasts | Spotify | Google podcasts

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For a time, FedGroup’s investment app was the top downloaded app in South Africa. When it launched it was a revolutionary way of investing in bee hives and raspberries. It also epitomised how FedGroup itself operates, and now its amicable CEO Grant Field is following his passion and trying to fish plastic out of South Africa’s rivers. He spoke to Stuff Studios’ editor-in-chief Toby Shapshak. Also available on Apple podcasts | Spotify | Google podcasts

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