Stuff South Africa

How SIM swap scammers can swindle you

You’re more than likely walking around with a SIM 24/7… That is, if you have a mobile device of some kind. If you’re here, we’re guessing you do. That’s why you should be more cognizant of SIM swap fraud, how you can be targeted, and what you stand to lose if someone gains access to your SIM and mobile number.

This sneaky scheme targets unsuspecting individuals and aims to hijack their phone numbers and wreak havoc on their personal and financial lives.

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SIM cards basic

SIM swap fraud is a sophisticated form of identity theft. In an ‘attack’, cybercriminals manipulate cellular service providers into transferring a victim’s mobile service to a SIM card under their control. Once the SIM swap is successful, all incoming network traffic, including calls and text messages, is redirected to the scammer’s device.

This grants them access to any accounts linked to the victim’s phone number, bypassing two-factor authentication (2FA) measures and potentially leading to unauthorised access to bank accounts, social media profiles and other platforms you don’t want them to access.

How they gain access

The process of executing a SIM swap attack involves several steps, starting with the scammer gathering personal information about the victim. This information may be collected via phishing scams, data breaches, or social engineering tactics.

Once they’re armed with this info, the fraudster then contacts the victim’s mobile network posing as the legitimate account holder, and requests a SIM card swap.

During this interaction, the scammer will provide convincing details to authenticate their (well… your) identity, such as financial information, device details, personal data, call logs, and account credentials.

How it affects you

Falling victim to a SIM swap can be pretty devastating. The fraudster can infiltrate everything from bank accounts to investment apps and personal cloud data – anything that relies on 2FA for security.

This can lead to unauthorised access to sensitive information, financial loss, and even identity theft. And of course, you’ll lose access to your mobile service, making it difficult to make phone calls or send emails to solve these issues.

Detecting a SIM swap attack early can help mitigate these risks, however. Make sure you know the signs:

It’s all about prevention

Protecting yourself from SIM swap fraud requires vigilance and proactive measures. Here are some essential steps you can take to reduce the risk:

Safeguard personal information: Be cautious about sharing sensitive information online, especially on social media platforms. Avoid disclosing details like your address, phone number, full name, or birthdate, which fraudsters could exploit.

Exercise caution online: Be wary of unsolicited calls, emails, or SMSes requesting personal information. Legitimate institutions typically do not solicit sensitive data through these channels. Verify the authenticity of communications before offering up your personal info.

Enhance account security: Utilise robust authentication methods, such as biometric authentication or strong, unique passwords. Consider using reputable password managers to generate and store complex passwords securely.

Monitor account activity: Regularly review your bank and mobile carrier accounts for any suspicious activity. Enable alerts or notifications to receive immediate alerts about account changes or unusual transactions.

Explore alternative authentication methods: Consider using authentication apps or hardware tokens for 2FA instead of relying solely on SMS-based verification. These methods offer greater security and are less susceptible to SIM swap attacks.

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