https://stuff.co.za/2024/06/19/ai-cancel-emotions-in-call-centres/ South Africa's Technology News Hub Fri, 07 Feb 2025 08:42:55 +0000 hourly 1 https://wordpress.org/?v=6.9.4 https://stuff.co.za/2024/06/19/ai-cancel-emotions-in-call-centres/#comment-54781 Sat, 29 Jun 2024 04:15:40 +0000 https://stuff.co.za/?p=194677#comment-54781 As a 911 dispatcher, this could be very useful as some of our callers are screaming hysterically and it is almost impossible to hear what they are saying. It would be nice to press a button and have that info filtered to a manageable level and certainly would save time getting services to them.

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