First National Bank has been voted South Africa’s most innovative bank by the Innovative Agency (Systemic Logic) in their 2013 Banking Innovation Study Results report. This is in addition to recently taking the Most Innovative Bank of the Year for 2012 award in the 2012 BAI-Finacle Global Banking Innovation Awards.
The study that the report is based on has given FNB the ‘most innovative bank’ title “…because it keeps up with the changing environment, challenges the status quo, thinks outside the box and is very smart in the way they do business.” It probably doesn’t hurt that First National Bank is frequently first out of the game with new technological developments for its customers.
FNB CEO Michael Jordaan said in a statement “Innovation at FNB is not simply an internal slogan, but a core value that all FNB employees adhere to. The business environment is constantly changing and we need to find creative and innovative ways to remain relevant and at the same time be top of mind to our customers.”
“Efficiency and innovation is key to success. I believe that ideas for technological development for our products and solutions has made banking easier and accessible to all users. We challenge our staff to be different and to innovate. Running since 2004, and through the FNB Innovators Programme 5585 innovations have been implemented to date, which has contributed towards the transformation and strategic direction of the bank.”